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Messages

Present a privacy message accompanied by Accept and Decline buttons. The user must click Accept before they can use the chat. This helps enforce your privacy policy and support GDPR-style consent on the website widget.

Configure this under Settings → Messages → Privacy message in your Aysali Bot admin panel.

Website widget behavior

When Active is enabled and registration is not required (see below), visitors see a privacy screen inside the chat widget before chatting:

  • Title and Message explain your policy
  • Optional Optional link opens your full policy (with custom Link name)
  • Accept button text / Decline button text label the actions (defaults: Accept / Decline)
  • Declined message is shown if the user clicks Decline (the decline button is then removed)

After Accept, approval is stored in the browser and the chat initializes normally.

Important behavior

Settings

SettingDescription
ActiveEnable the privacy consent screen on the chat widget
Disable for messaging channelsDo not send the privacy message on messaging channels
TitleHeading on the privacy screen
MessageMain policy text
Declined messageText shown after the user clicks Decline
Optional linkURL to your privacy policy or terms
Link nameLabel for the optional link
Accept button textLabel for the approve button
Decline button textLabel for the decline button

Example workflow

  1. •

    Confirm registration is off

    Set Require registration to Disabled under Settings → Users, or the privacy screen will not appear.

  2. •

    Write the policy copy

    Fill in Title, Message, optional link, and button labels. Add a clear Declined message for users who decline.

  3. •

    Channels (optional)

    Leave Disable for messaging channels off to send informational text on WhatsApp, or enable it for widget-only consent.

  4. •

    Save and test

    Open the chat widget in a private browser window, accept the policy, and confirm chat access works.